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FAQs

Why you should start sell your products with Stockie?

Shipping & Delivery

Shipping worldwide

Yes we ship by DHL almost to every country around the world. You are responsible for all custom and tax duties in your country.

Order Tracking

We provide order tracking number for every shipment.

Delivery time

All orders are dispatched by DHL Service within 1-2 working days, shipping usually takes max 3 days for Europe, and 1-2 weeks for rest of the world. These timings are just a guide and may change depending on your local delivering services. If you have any further queries regarding postage please feel to contact us at [email protected]

Return Process

We only process returns if the garment is damaged or if we sent you the wrong size/design. We will offer an exchange if the purchased items are not worn or washed and have not sustained damage by the costumer. A costumer has 10 days of the purchase to exchange their products. First contact us via email and we will guide you trough the process of mailing it back to our address with a description of the problem , your name, address, phone number , and email. This way we can contact you in regards to the method of exchange.

Payment

Payment Methods

We gladly accept Visa, MasterCard, American Express, Discover.

Secure Payments

All payments are processed using Stripe Secure Payments.

My Account

Register

Create account at alennmj.co to easily order, track your orders and get info about new offers.

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